skip to main page content

Shipping Info

NOTICE: Orders are NOT processed/shipped on Saturdays, Sundays, or holidays.

Pickup in-store orders are processed Monday-Friday only and typically take 1-5 days. Your order will not be available for pickup until you receive an email letting you know your order is ready. Pickup is at the guest services counter in the store within 7 days of receiving the order pickup email. You must show a photo ID to claim your order.

Shipping Rates

*Rates apply to Contiguous United States only ("The lower 48"). Additional charges may apply for orders outside this area. You will be contacted by email before your order ships if additional shipping charges apply.

Please allow additional day for delivery if UPS Holiday occurs on your order day, expected delivery day, or any day in-between. These times can be impacted by weather and other conditions that are beyond our control and consequently are not guaranteed.

See map for estimated delivery (business days).

Shipping charges will not be refunded on returns. Exchanges will be subject to new shipping charges.

ISU Merchandise, Office Supplies, Textbooks:

Method Rate Note
Ground* $7.99
May be shipped via UPS, US Postal Service, Spee-Dee Delivery, or University Book Store delivery (for select on-campus addresses).
2nd Day Air* $14.99 Orders must be received by 2pm CST (M-F).
Estimated delivery will be 2 business days after order is placed, M-F only.
Next Day Air* $25.99 Orders must be received by 2pm CST (M-F).
Estimated delivery will be 1 business day after order is placed, M-F only.
International/AK/HI $14.99 Minimum charge - additional charges may apply.
You will be contacted by email to confirm additional charges.

Computers & Technology (Tech Cyte Items):

Method Order Total Rate Note
Ground* up to $499.99
$500 and up
$7.99
$17.99
May be shipped via UPS, US Postal Service, or Spee-Dee Delivery.
Orders $500 or more are insured for the amount of the order total.
2nd Day Air* up to $499.99
$500 and up
$14.99
$29.99
Shipped via UPS. Orders must be received by 2pm CST (M-F).
Estimated delivery will be 2 business days after order is placed, M-F only.
Orders $500 or more are insured for the amount of the order total.
Next Day Air Only available by special request. Please contact us to order items for Next Day delivery.
International/AK/HI Not available.

 


Notice About Back Orders

Back orders and courses with no textbook adoptions are unable to be processed. ONLY BOOKS ON-HAND AT THE TIME OF YOUR ORDER CAN BE PROCESSED. Please see your order confirmation for more information about checking your order status.

Oversized Items & Diploma Frames

Select items require additional shipping because of the size or weight of the item. All items that require additional shipping have a notification in the item description and the additional charge will automatically be applied to your total. Only Ground shipping is available for these items and all orders will will automatically be changed to ground shipping if another method is chosen.

I.1.A