NOTICE: Orders are NOT processed/shipped on Saturdays, Sundays, or holidays.
Pickup in-store orders are processed Monday-Friday only and typically take 1-5 days. Your order will not be available for pickup until you receive an email letting you know your order is ready. Pickup is at the guest services counter in the store within 7 days of receiving the order pickup email. You must show a photo ID to claim your order.
Holiday Shipping Deadlines
To receive your order by December 24th, your transaction needs to be completed by 12pm on the following days:
||December 16th, 2019 by noon.
|2nd Day Air
||December 19th, 2019 by noon.
|Next Day Air
||December 20th, 2019 by noon.
Delivery after is not guaranteed as timing varies by carrier and location.
*Rates apply to Contiguous United States only ("The lower 48"). Additional charges may apply for orders outside this area. You will be contacted by email before your order ships if additional shipping charges apply.
Please allow additional day for delivery if UPS Holiday occurs on your order day, expected delivery day, or any day in-between. These times can be impacted by weather and other conditions that are beyond our control and consequently are not guaranteed.
Shipping charges will not be refunded on returns. Exchanges will be subject to new shipping charges.
ISU Merchandise, Office Supplies, Textbooks:
||May be shipped via UPS, US Postal Service, Spee-Dee Delivery, or University Book Store delivery (for select on-campus addresses).
|2nd Day Air*||$14.99||Orders must be received by 2pm CST (M-F).
Estimated delivery will be 2 business days after order is placed, M-F only.
|Next Day Air*||$25.99||Orders must be received by 2pm CST (M-F).
Estimated delivery will be 1 business day after order is placed, M-F only.
|AK-HI-PR||$12.00 + $1.00 per item||Maximum of $50.00|
$23.00 + $1.00 per item minimum
|Will contact if actual shipping cost more than the quoted order total for confirmation before charging.|
Computers & Technology (Tech Cyte Items):
|Ground*||up to $499.99
$500 and up
|May be shipped via UPS, US Postal Service, or Spee-Dee Delivery.
Orders $500 or more are insured for the amount of the order total.
|2nd Day Air/Next Day Air||Only available by special request. Please contact us to order items for Next Day delivery.|
Notice About Back Orders
Back orders and courses with no textbook adoptions are unable to be processed. ONLY BOOKS ON-HAND AT THE TIME OF YOUR ORDER CAN BE PROCESSED. Please see your order confirmation for more information about checking your order status.
Oversized Items & Diploma Frames
Select items require additional shipping because of the size or weight of the item. All items that require additional shipping have a notification in the item description and the additional charge will automatically be applied to your total. Only Ground shipping is available for these items and all orders will will automatically be changed to ground shipping if another method is chosen.