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Shipping Info

NOTICE: Orders are NOT processed/shipped on Saturdays, Sundays, or holidays.

Pick Up

Curb-Side Pick Up and In-Store Pick Up orders are processed Monday-Friday only and typically take 1-2 days, but could take longer during busy seasons. Your order will not be available for pickup until you receive an email letting you know your order is ready. You must pick up your order on the chosen pick up date(s) OR within 7 days of receiving your order pick up email if no dates are specified. If you fail to pickup your order within this timeframe, your order will be cancelled. If you cannot pick up your order within this deadline, please contact us to make alternate arrangements.

 

Curb-Side Pick Up - Monday through Friday - 8:30am to 4:30pm: Please have your order number and phone number used on the order ready and come to the North parking ramp entrance of the Memorial Union (near the fountain). Click here for a map. Enter the circle drive (do not enter the parking ramp) and call 515-294-8357. We'll bring your order out to you and you'll be on your way!

 

In-Store Pick Up - NOT AVAILABLE AT THIS TIME: Come to the Tech Cyte counter inside the ISU Book Store. This is the counter closest to the parking ramp entrance. You will be required to show a photo ID or University ID when picking up. 

Shipping Rates

*Rates apply to Contiguous United States only ("The lower 48"). Additional charges may apply for orders outside this area. You will be contacted by email before your order ships if additional shipping charges apply.

Please allow additional day for delivery if UPS Holiday occurs on your order day, expected delivery day, or any day in-between. These times can be impacted by weather and other conditions that are beyond our control and consequently are not guaranteed.

See map for estimated delivery (business days).

Shipping charges will not be refunded on returns. Exchanges will be subject to new shipping charges.

ISU Merchandise, Office Supplies, Textbooks:

Method Rate Note
Ground* $7.99
May be shipped via UPS, US Postal Service, or University Book Store delivery (for select on-campus addresses).
2nd Day Air* $14.99 Orders must be received by 12pm CST (M-F).
Estimated delivery will be 2 business days after order is placed, M-F only.
Next Day Air* $25.99 Orders must be received by 12pm CST (M-F).
Estimated delivery will be 1 business day after order is placed, M-F only.
AK-HI-PR $12.00 + $1.00 per item Maximum of $50.00
 International
Item based
$23.00 + $1.00 per item minimum
Will contact if actual shipping cost more than the quoted order total for confirmation before charging.

Computers & Technology (Tech Cyte Items):

Method Order Total Rate Note
Ground* up to $499.99
$500 and up
$7.99
$17.99
May be shipped via UPS or US Postal Service.
Orders $500 or more are insured for the amount of the order total.
2nd Day Air/Next Day Air Only available by special request. Please contact us to order items for Next Day delivery.
AK-HI-PR
Not available.
International/AK/HI/PR Not available.

 


Notice About Back Orders

Back orders and courses with no textbook adoptions are unable to be processed. ONLY BOOKS ON-HAND AT THE TIME OF YOUR ORDER CAN BE PROCESSED. Please see your order confirmation for more information about checking your order status.

Oversized Items & Diploma Frames

Select items require additional shipping because of the size or weight of the item. All items that require additional shipping have a notification in the item description and the additional charge will automatically be applied to your total. Only Ground shipping is available for these items and all orders will will automatically be changed to ground shipping if another method is chosen.

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Sub-Total: $0.00
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