Shipping Info

NOTICE: Orders are NOT processed/shipped on Saturdays, Sundays, or holidays.
Shipping charges will not be refunded on returns. Exchanges will be subject to new shipping charges.

Pick Up

Curb-Side Pick Up and In-Store Pick Up orders are processed Monday-Friday only and typically take 1-2 days, but could take longer during busy seasons. Your order will not be available for pick up until you receive an email letting you know your order is ready. You must pick up your order on the chosen pick up date(s) OR within 7 days of receiving your order pick up email if no dates are specified. If you fail to pickup your order within this timeframe, your order will be canceled. If you cannot pick up your order within this deadline, please contact us to make alternate arrangements.

Curbside Pick Up - Monday through Friday - 8:30am to 4:30pm:
Please follow the instructions you received by email for curbside pickup and call 515-294-8357 when you arrive. Parking locations change based on building construction. We'll bring your order out to you and you'll be on your way!

In-Store Pick Up: 
Come to the TechCyte counter inside the ISU Book Store. This is the counter closest to the parking ramp entrance. You will be required to show a photo ID or University ID when picking up. 

Shipping Rates

*Rates apply to the Contiguous United States only ("The lower 48"). Additional charges may apply for orders outside this area.
You will be contacted by email before your order ships if additional shipping charges apply.

See map for estimated delivery (business days).

Please allow an additional day for delivery if UPS Holiday occurs on your order day, expected delivery day, or any day in-between.
These times can be impacted by weather and other conditions that are beyond our control and consequently are not guaranteed
.

Oversized Items & Diploma Frames

Select items require additional shipping because of the size or weight of the item. All items that require additional shipping have a notification in the item description and the additional charge will automatically be applied to your total. Only Ground shipping is available for these items and all orders will automatically be changed to ground shipping if another method is chosen.

Holiday Shipping Deadlines

Want it there for the holidays? Make sure you order by 12pm CST (noon) on these dates for delivery by December 23, 2022.*

  • December 16 - Ground to Address outside of Iowa
  • December 20 - Ground to Iowa Address
  • December 22 - UPS 2nd Day Air® or UPS Next Day Air®

The ISU Book Store will be closed Friday, December 23, and Monday, December 26, 2022, for the Christmas holiday.