Apple & DellCertified Technicians
iPhone, iPad, and LaptopDiagnostics & Repair
Internal & ExternalCleaning
Data Transfer, Backup& Restore
Software Installation(Windows/MacOS)
Memory & PeripheralInstallation
Apple iPhone Repair
Cracked screen? Battery problems? Our Apple-trained technicians use genuine parts to get your iPhone back to perfect condition.
Book Appointment
Computer Repair & Diagnostics
From MacBooks and iMacs to Dell PCs and laptops, we diagnose and fix hardware/software issues with certified care.
Book Appointment
Technology Trade-In
Looking to upgrade? Trade in your old device for store credit toward your next purchase. Quick, easy, and eco-friendly.
Start Trade InStudent Special: Fix Now. Pay Later.
Splurged on that epic birthday blowout and cracked your laptop screen the very next day? No worries! Iowa State students can charge the repair to their U-Bill and simply pay later—so you can focus on your finals, not finances.
From Dorms to Downtown: Repairs You Can Rely On
Service for Iowa State
We provide reliable and affordable repair solutions for Iowa State students, faculty, staff, and departments alike. Whether it’s a personal MacBook or a department-owned Dell PC, our certified technicians diagnose, repair, and optimize Apple® and Dell® devices on-campus—minimizing downtime so you can stay focused on what matters.
Service for Ames
We also proudly serve the City of Ames community. From iPhone screen replacements to Dell laptop diagnostics, Ames residents can access certified Apple® and Dell® repairs right here—no long waits, no shipping hassle. Bring your device to our Memorial Union location and experience professional, genuine-parts service tailored to Ames tech needs.
Tech Repaired. Trust Earned.
Chloe Martinez
“Service is quick and efficient and all workers are willing to help!”
Leif Anderson
“[The rep] was extraordinary helpful. He appeared well informed on the product and diagnostic problems as well as happy to explain and answer any questions I had while fixing my 5560 Precision Dell Laptop.”
Landon Printz
“Awesome service! Got my computer fixed in a couple of days and it’s working great again!”
Julia Czepiel
“Worked very fast and diligent and were able to answer all my questions.”
Victoria Kutsch
“The service was quick and easy to work with.”
Fan Club: Where Cleanliness Rules
For our deep cleaning service, our certified technicians perform a meticulous deep clean—disassembling your device to remove dust and debris from fans, vents, and circuit boards, while also wiping and sanitizing external surfaces to optimize airflow, improve performance, and extend your tech’s lifespan.
Unmatched Service Rates
| Service | Service Charge |
|---|---|
| Diagnostic/Check-In Fee (includes complimentary internal + external deep cleaning) | $74.99/device* |
| Data Transfer/Backup | $63.99/transfer device – Free with ISU Book Store external hard drive purchase |
| Parts | Varies by part & warranty coverage** |
| Standard Labor Rates | $74.99/hour |
| Cleaning – External Wipe down of device display, keyboard, palmrest, top case, bottom case, etc., using computer-safe supplies | $14.99/device |
| Cleaning – Internal Opening of device to remove dust and debris from interior and ports. Liquid damage/removal NOT INCLUDED. | $29.99/device |
| Quick-fix On-spot diagnosis & resolution for minor service requests | $20.00 |
Prices current as of May 28, 2025.
*Cost depends on computer and warranty coverage. Diagnostic/Check-In Fee may be waived depending on warranty coverage. For machines under warranty, a standard labor rate applies when not covered by vendor.
**Does not include cost of parts.
***Proof of ownership required and computer must be in good working order. Standard labor rate applies if installation goes beyond one hour.
Location & Contact
Address:
TechCyte Service Center
ISU Book Store, Memorial Union
2229 Lincoln Way, Ames, IA 50011
Phone:
(515) 294-0238
Email:
tcservice@iastate.edu
Store Hours:
Click here to view updated Store Hours